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Contact us

The quickest way to reach us is to call a care coordinator at (866) 744-0454. If you already have a coordinator, use their direct line. For a medical emergency, call 911.

A care coordinator wearing a headset smiles during a call and takes a note at a light oak desk in a bright clinic office

Call a care coordinator

A coordinator can answer questions about getting started, book your labs and visits, explain costs before you pay and help with orders. Coordinators are not clinicians, so medical questions go to your provider.

  • Phone: (866) 744-0454
  • Already a patient? Call your coordinator's direct line, which they give you at your first call.

Prescription treatment requires an evaluation by a licensed healthcare provider, who decides whether treatment is appropriate for you. Not everyone qualifies. Completing an assessment, booking a visit, or paying a fee does not guarantee a prescription.

Call your local office

Each office has its own phone number, shown on its office page with the address, hours and directions. Find an office

Email

Email works for general questions, but please don't send symptoms, lab results or other health details by email. Your coordinator can take those by phone or through the secure booking system.

Medical questions and emergencies

For a medical emergency, call 911. If you're a patient with a medical question that isn't an emergency, call your coordinator, who connects you with your provider.

Booking and the 2-minute check

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Other help

  • Common questions about labs, visits, cost and safety: FAQ
  • How care works, step by step: How it works
  • Trouble using this website: Accessibility
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